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Cancellation Policy
Thank you for choosing our events. We understand that sometimes plans can change, and we strive to
accommodate those changes as efficiently as possible. To ensure clarity and fairness for all our guests,
we have outlined our cancellation policy below:
1. Non-Refundable Tickets: All ticketed events are non-refundable. We carefully plan and
prepare for each event based on the number of attendees, and as a result, we cannot offer
refunds once a ticket has been purchased.
2. Rescheduling with Notice: If you are unable to attend an event and would like to reschedule,
you may do so by providing at least 3 business days’ notice. This notice period allows us to
adjust our preparations accordingly.
3. How to Reschedule: To reschedule your ticket, please use our automated system. Visit our
homepage, scroll to the bottom, and click on the link labeled “Reschedule My Ticket”. Follow
the prompts to request a voucher for rescheduling your event.
4. Voucher Validity: Upon rescheduling, you will receive a voucher valid for 30 days from the
date of issue. Please use your voucher within this time frame, as it expires after 30 days.
5. Using Your Voucher: Your voucher can be applied to book any future event of your choice,
subject to availability. Keep in mind that the event must occur within the 30-day validity
period of your voucher.
We appreciate your understanding and compliance with our cancellation policy. This policy ensures
that we can continue to offer high-quality events and experiences for all our guests. If you have any
questions or require assistance, please feel free to contact us.
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Description of Event Reservation Insurance:

Event Reservation Insurance offers attendees’ peace of mind when booking tickets for our exclusive, non-refundable events. It ensures that your investment is protected in case of unexpected circumstances that may prevent you from attending. It also prevents our business from a loss due to circumstances that are neither your fault nor ours. We spend considerable time and effort preparing in advance for our events, which costs us time and money.

1. Key Benefits:
   • Protection for your ticket purchase against unforeseen events.
   • Flexibility to reschedule your attendance without financial loss.
   • Assurance that your ticket investment is safeguarded.
2. Coverage Details:
   • Rescheduling coverage for reasons such as illness, emergencies, or unforeseen obligations.
   • Options for rescheduling attendance without penalty for last-minute situations.
   • Reservation Insurance does not apply to Art Camp Reservations.
3. Policy Terms and Conditions:
   • Reservation Insurance must be purchased at the same time your ticket is originally purchased. Ticket insurance cannot be added once ticket purchase is complete. Ticket Insurance is not available for ticket purchases made less than 15 days in advance of the event.
   • All of our ticketed events offered online can have ticket insurance added at the time of making your reservation. There is no refund of event reservation insurance if not used.
   • Details on how to file a claim: Your request for use of your ticket insurance must be made in writing via email to info@paintnfunceramics.com at least one hour prior to the event start time. We will not accept event reservation insurance claims over the phone or claims made less than one hour prior to the event – no exceptions.
4. Cost:
   • Only $7.50 per ticket for Canvas Classes, Wood Signs, and PYOP Ticketed Events
   • Only $9.50 per ticket for Clay, Pottery Wheel Classes, Sea Glass, and Resin Projects

How to Obtain Event Reservation Insurance:

1. • Option to purchase event reservation insurance during the ticket booking process.
2. Peace of Mind:
   • Event Reservation Insurance allows attendees to book with confidence, knowing they can reschedule to another event within 60 days of the original event if necessary. A full 30 days more than our 3-day voucher rescheduling tool provides.
   • Event Reservation Insurance prevents our business from a loss due to your unexpected illness, emergency, or unforeseen obligation and saves you from losing your complete ticket investment. This helps to ensure that both you and our business are protected from loss.
3. Conclusion: Don’t let unexpected or unforeseen circumstances disrupt your plans to attend our exciting events. With Event Reservation Insurance, you can book your tickets with confidence, knowing that your investment is protected. Explore our insurance options and ensure a stress-free experience at our upcoming events!